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Guarantees for Delivery, Security and Privacy

We are proud of our products and service, and hope they exceed your expectations. If for any reason you are unhappy with your purchase or any other aspect of our service to you please let us know and we will endeavour to put it right.

Delivery

Your order is processed immediately. If your order consists of two or more items then it is shipped anywhere in the world Freight Free!. Single item orders incur a NZ$ 5.00 freight charge (or NZ$ 10.00 for a single order of 250mL Haarlem Oil). We suggest that you order 2 months supply and take advantage of free shipping. Please allow 7 to 21 days for delivery. New Zealand customers can expect much faster delivery. No import duties or taxes are levied on purchases for personal use. We suggest Dealers should contact their local Customs Office for more information.

Please contact the Soliten Helpdesk if you have any questions regarding our web site or our products. You can contact the helpdesk by clicking here.

Site Security

"As a senior citizen, I was worried about my details on the internet. I asked my bank, they explained that everything was safe as long as the order form was secure. The Soliten order form is secure and I now I get my Soliten every month from the website. What a relief!" - Margaret Jones, Auckland, New Zealand

Every transaction made at our on-line Soliten Shop web site is guaranteed 100% safe in 2 ways:

1. The Soliten Secure Order Form is protected by Security Sockets layer (SSL) technology. This means that your private details including your order details, address and credit card numbers are encrypted and safe before they are sent over the internet. Verisign is the company we use to keep all sensitive details safe.

2. Should any fraudulent charges appear on your credit card as a result of shopping at The Soliten Shop you will not have to pay. Your bank does not hold you liable for fraudulent charges of $50.00 or more. The Soliten helpdesk will cover your liability of up to $50.00 so you won't be out of pocket by 1 cent. Remember you must notify your credit card provider immediately you discover unauthorised use of your credit card.

Ordering online is fast and safe, but if you still feel unsure about ordering online, you can always POST, PHONE, or FAX your order. To do so please contact us and we will see what we can do to help you.

Disclaimer

Medicine and bio-chemistry are ever changing sciences. As new clinical trials and research increase our knowledge and understanding, changes in treatment and therapy are required. The authors believe the information provided is complete and in accordance with standards accepted at time of publication. However, in view of changes to medical sciences and the possibility of human error neither the authors nor Soliten & More warrants that the information contained herein is in every respect accurate or complete, and they are not responsible for any errors or omissions or for the results obtained from the use of such information.

Privacy Policy

We believe in the right to privacy. We won't sell or exchange your name or details to any other company. We do keep track of customer details and may use them at times to update you of our latest products and services. If you would like to be removed from our list or if your contact details change, please notify us. For any questions or comments regarding our privacy policy please contact the Soliten customer helpdesk.

We also publish an email newsletter. To subscribe, unsubscribe or contact the newsletter administrator, email: newsletter@soliten.com. Webmasters should contact the newsletter administrator for details regarding syndication of our newsletter on your website. The newsletter is an informative source for information about general health, wellbeing and nutrition.

Copyright

All information contained in the Soliten web site remains the property of The Soliten Network. Duplication of information other than for personal use requires the expressed written permission of The Soliten Network. Soliten.com website design and integration is Copyright The Flame Marketing Group.

Please contact the Soliten Helpdesk with any questions or comments regarding any of our policies or website content.

Copyright © 2002, 2003 The Soliten Network. helpdesk@soliten.com

SPECIAL! Order two months supply or more today to receive a free email consultation and we will pay for the shipping anywhere in the world! Click Here

Phone: +64 7 577 60 60 - Fax: +64 7 577 60 77

Laboratoires du Dr. J Lefevre
J P Burn Ltd.
P O Box 2536
Tauranga
New Zealand